Shipping Terms

Average Delivery Time for All Our Packages:
Once we receive your order, processing takes 1–3 business days. Usually, it’s just one business day during the week, but if you order on a Friday evening or over the weekend, it might take a little longer. Once your order is processed, it will be shipped, and delivery typically takes 8–12 business days. We strive to make the ordering and delivery process as simple as possible for our customers. However, if you have any questions or concerns, please don’t hesitate to contact our customer service. Below we explain how your order will be processed and delivered.

Placing an Order
The ordering process on Cushie Cloud is straightforward. First, go to the product page and add your chosen product to the shopping cart by clicking the black “Add to Cart” button. Make sure you have selected the correct product variants. If everything is correct, click “Proceed to Checkout.” On the information page, enter the correct address details. Make sure all information is accurate. Once everything is filled out, click “Continue to Shipping.” On the “Shipping” page, you can review your address details. Please note that every shipment is sent completely free of charge. As a thank you to our customers, we always cover the shipping and delivery costs. You can now continue by clicking “Continue to Payment.”

Payment Options
When paying, you can choose from several secure methods. At Cushiecloud.com, all payment options are encrypted with SSL, meaning you can rely on a safe environment:

  • Klarna (deferred payment)

  • Payment card (AMEX, Mastercard, Maestro, Visa)

  • PayPal account

  • EPS

  • Instant payment
    After selecting your preferred method, click “Complete Order” and you will be redirected to the chosen payment method. Follow the on-screen instructions to finalize your order. If you encounter any issues during ordering, please don’t hesitate to contact us.

Shipping Fees
We do not charge any shipping fees. All our products are delivered completely free right to your door. There is no minimum order amount.

Shipping Your Order
Have you found the perfect outfit or accessory with us? Then you surely want to enjoy it as soon as possible! That’s why we strive to process and ship your order as quickly as possible. To offer fair prices, we collect shipments in larger batches and send them together once we reach a minimum number of orders. Thank you for understanding and supporting our efforts to create a better and healthier world.

Notice: Like many other online stores, we are very busy and delays may occur due to the coronavirus crisis. Please consider this when placing your order. We will do our best to ship your package as soon as possible. If you wish to have your order shipped today, please contact us by email. Our customer support team will be happy to advise and assist you.